Last Updated: February 2025
1. Information We Collect
We collect the following information:
- Name, email address, and phone number
- Shipping and billing addresses
- Payment information (Mobile Money references)
- Order history and preferences
- Browser information and IP address
2. How We Use Your Information
- Process and fulfill your orders
- Communicate about your orders
- Improve our services
- Send promotional emails (with your consent)
- Prevent fraud and enhance security
3. Information Sharing
We do not sell or rent your personal information to third parties. We may share information with:
- Delivery partners to fulfill orders
- Payment processors for transaction processing
- Law enforcement when required by law
4. Data Security
We implement security measures to protect your personal information, including:
- Secure database storage
- Password encryption
- Secure payment processing
5. Cookies
We use cookies to enhance your shopping experience, remember your cart, and analyze site traffic.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children.
8. Changes to Privacy Policy
We may update this policy from time to time. Continued use of our services constitutes acceptance of the updated policy.
9. Contact Us
For privacy-related questions, contact us:
Phone/WhatsApp: +233555707094
Email: koolasphones@gmail.com