Delivery Coverage
We deliver to all regions across Ghana, including Accra, Kumasi, Takoradi, Tamale, and all other cities and towns.
Delivery Times
Greater Accra: 1-3 business days
Other Regions: 3-5 business days
Remote Areas: 5-7 business days
Shipping Costs
FREE Shipping: On orders over GH₵ 500
Standard Delivery: GH₵ 20 - GH₵ 50 (depending on location)
Express Delivery: GH₵ 50 - GH₵ 100 (1-2 days)
Order Processing
Orders are processed within 24 hours after payment verification. You will receive an order confirmation via email or SMS.
Tracking Your Order
To track your order, contact us on WhatsApp at +233555707094 with your order number.
Delivery Instructions
Please ensure:
- You provide accurate shipping address
- Someone is available to receive the package
- You provide a reachable phone number
Failed Delivery
If delivery fails due to incorrect address or unavailability, we will contact you to reschedule. Additional charges may apply for redelivery.
Questions?
Contact our support team:
Phone/WhatsApp: +233555707094
Email: koolasphones@gmail.com